Re: Questions for a new hoof care pro

Nancy Collins <threecatfarm@...>

Just in general, when you want to get more than a yes/no question, try framing your questions with the W’s – Who, What, Where, When, Why (and sometimes how).  Using those generally requires the responder to elaborate on an answer.

And, unless someone beats me to it, I was going to put these questions up in a file for members.  Will let you know when it’s done.

Nancy C and Beau and Gabe in NH

On 3/16/07 9:47 PM, "Eclectk1@..." wrote:

 I'd add that if you get someone who's quite brusk and tends to short Yes/No answers, then its really worth trying to draw them out, ASK politely for elaboration or examples after hesitating long enough that you give someone who's a bit slow to speak a chance to continue.  

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